Promotion applicable to hotel-only bookings. 2-for-1 promotion does not apply to stays at The Grand at Moon Palace Cancun. Applies to all room categories, with the exception of Villas and Residences. Applies to new reservations and existing reservations, who will have the option to cancel and reserve again to obtain the benefit. Full payment for paid room is required in order to receive complimentary room. Payment for first room is non-refundable. Complimentary room reservation applies strictly to the same number of guests, nights, and at the same property as the first paid room. In the event of any variation to this, the guest will be fully responsible for covering any applicable rates. In order to redeem the complimentary room on the same dates as the paid reservation a minimum 4 (four) night-stay is required on the paid reservation. In order to redeem the complimentary room on alternative dates with the last possible check-out date being June 15, 2021, a minimum 4 (four) night-stay is required on the paid reservation and there must be a minimum of 7 (seven) nights between the check-out date on the paid reservation and the check-in date on the complimentary room. In order to use the complimentary room to extend the stay on the paid reservation a minimum 5 (five) night-stay is required on the paid reservation. Minimum 3-night stay is required for stays between March 28 - April 4, 2021. Paid room must be used prior to complimentary room stay. Any modifications to the reservation dates of the complimentary room are subject to availability. Paid room must be used prior to complimentary room stay. In the event of a no-show or cancellation the complimentary room stay will automatically be rendered null and void. In the event of an early check-out, the remaining dates of the complimentary room stay will automatically be lost, and may not be transferred or redeemed for cash. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. Promotion applies to Social Groups and Weddings, with a maximum of four (4) rooms per group. Not applicable to travel agent rate, tour operator, FAM trips, site inspections, complimentary, compensatory stays or any other rate-reduced promotions in the market. Not redeemable for cash. Promotion not applicable for meetings, conventions or exhibitions. Free airport transfer is applicable exclusively to the paid room and does not apply to guests staying in the complimentary room. Transfers apply to and from Cancun International Airport (Cancun) and Montego Bay International Airport (Jamaica) only. Further terms and conditions may apply. Free COVID-19 antigen (rapid) testing applies exclusively guests traveling to a country which requires a COVID-19 antigen (rapid test) for entry into such country, with a check-out date on or after January 26, 2021 who have booked a minimum of 3 nights at our resorts. Free tests are not applicable to complimentary or compensatory stays. Additional rapid tests are available for all guests at a minimal cost of $19 per guest. Should a guest visiting from abroad (not a resident of the country in which the resort is located), and who has been staying at the resort for a minimum of 4 nights, test positive on checking out (whether this is confirmed by an approved antigen [rapid] test or a PCR test), preventing departure, Palace Resorts and Le Blanc Spa Resorts will cover the cost of quarantine for up to 14 days at no cost to guests, for up to two guests, should both guests test positive (this also applies to guests who are checking out from complimentary or compensatory stays who choose to purchase an approved COVID-19 antigen [rapid test] or PCR test, and test positive). Complimentary 14 day quarantine applies for up to two guests per room should both guests test positive. Should guests test positive for a period longer than 14 days, an exclusive rate of $199 USD per night will apply for up to 3 guests in the same room. If guests want to isolate themselves but have additional family members that wish to stay, guests can book additional rooms at $199 USD per night for up to four people, in a standard (run of house) room. Guests who have tested positive will be accommodated in a designated COVID area of the resort. COVID-19 PCR tests are available upon request at an additional fee through a third party provider, for guests traveling back to countries that require it.