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Everything about this resort was perfect. The customer service is out of this world. I would like to thank Vanessa (hostess) and Raul Yepez (server). However, my family and I loved Agustin Escalante. He always remembered us and treated us so nicely.
lovey hotel, the staffs are amazing, a special thank you to Austin our server, he's always pleasant and simone our entertainment friend and Al our bellman, i love the cleanness of the pools, i wish there was more Jamaican food, the entertainment was somewhat ok there's too much dancing for the night entertainment. the rooms are lovely and very clean.
Me and my wife spent our honeymoon in the Moon Palace in 2004. We fell in love with it. We have been going with our daughters. In June 2019, we went with my family and my wife sister's family and stayed at the Grand. It is huge and so much fun.